Terms & Conditions

Secure Payment - Hilly Horton Home uses PayPal for taking payment for your shopping. This is a secure online payment service and you don't have to have a PayPal account to use it. Use your credit card or debit card to make a payment through PayPal and we do not see any of the card details at any point and they do not remain on our system.

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Pricing - All prices on our website are in Pounds Sterling and include VAT at 20%.

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Discounted Items - Discount and promotional offers are for limited time periods only. All offers are subject to change at our discretion without prior written notification.

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Portrayal of Products - Measurements of products and packaging are detailed where possible and are approximate. The reproduction of colours is as accurate as photographic and publishing processes will allow. While every effort has been made to portray items accurately, slight variations may occur.

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Product Safety - All Hilly Horton Home products comply with appropriate UK safety and consumer regulations. 

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Privacy - If you place an order, you will need to provide your name, delivery address and email address. We will not disclose that information to any third party without your consent, except for the purpose of processing the order and arranging delivery. Please click here to view our full Privacy Policy.

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Cancelling Your Order - You are entitled by consumer law to cancel your contract with Hilly Horton Home if you wish, providing you do so within 7 working days of receipt of the goods.

If you wish to cancel your order before goods are despatched please call us as soon as possible to let us know on 07530 404511. If your order has already been despatched or you have received it, please also give us a call to arrange return.

Please be aware that shipping costs must be taken into consideration when refunds are applied.

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Returns - If you receive your order and it doesn't meet your expectations, please give us a call or email us to let us know as soon as possible. If you choose to return any part of an order you can return it to us and we will exchange it for something different or refund your money.

Please note that shipping costs must be taken into consideration when refunds are applied.

Call us on 07530 404511 to arrange the return.

If your item is fautly or develops a fault during use, please contact us as soon as possible and we will do our best to get a replacement for you, help you to choose something different or refund your money.

This policy does not affect your statutory rights.

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Contact Us

Hilly Horton Home, 66 High Street, High Street, Thrapston, NN14 4JH

Telephone 07530 404511

We are open 9.30am to 5.30pm, Monday to Saturday